Terms & Conditions

Kevin Lynch’s Flowers are completely dedicated to your total satisfaction.

If you have any suggestions or comments regarding our flowers please email us at info@lynchsflowers.com.

Making A Purchase

This site has been designed to make ordering flowers as easy and convenient as possible. Simply select your choice of bouquet, click on the 'Add to Cart' button, proceed to checkout, fill in your details and leave the rest to us. Your beautiful flowers and gifts will be delivered to any address in the UK - 6 days a week. We can take orders weeks and months in advance on our sophisticated ordering system.

General Delivery Information For All Orders

  • When ordering please enter the full address including the postcode of the recipient. We will not be held responsible for items that are not delivered due to incorrect details.

  • We do not pass on any details and the only information sent with the gift is the personal message card.

  • Should the recipient be away at the time of delivery, a card will be left stating attempted delivery and will include details of how to collect them or arrange re-delivery.

  • Please note - We do not include a vase with any of our bouquets as standard. Bouquets are pictured in a vase on the website for display purposes.

  • Flowers sent to hospitals, schools, & business addresses will be delivered to a main reception or mailing room prior to internal distribution. We recommend that orders to such locations be requested for delivery on a weekday and not Saturday.

  • There are no deliveries on Sundays or Bank Holidays.

Credit Card Security

Kevin Lynch’s Flowers accept payment from all major credit and debit cards, including Visa, Mastercard, Switch/Maestro, American Express, Visa Electron, Delta, Eurocard, and JCB. We also accept payment by PayPal.

This site uses PayPal and Stripe for online credit card transactions. These are the most popular online payment systems in the UK. All payment information is transmitted in secure mode and is encrypted using the highest levels of online security encryption available. Credit card details are captured within the systems of the payment providers, and no card details are stored on your computer or computers belonging to Kevin Lynch’s Flowers. When your order has been placed, you will receive an email from Kevin Lynch’s Flowers to confirm the payment has been successful.

Substitution Policy

In the unlikely event of supply difficulties, Kevin Lynch’s Flowers reserves the right to substitute any product with any other type of equal quality and value.

Returns Policy And Cancellation Rights

If you are in any way disappointed with our flowers or service, please telephone us or email us at info@lynchsflowers.com.

  • We aim to respond to customer service matters within one working day and resolve all complaints as a matter of urgency.

We cannot accept returned goods.

Please note this policy excludes all our flower products as these are perishable goods and exempt from this legislation. This does not affect your statutory rights as a consumer.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Kevin Lynch’s Flowers and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Kevin Lynch’s Flowers. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Kevin Lynch’s Flowers takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.